Chat-driven programs, used through instant messengers, called chatbots, are a viable solution to enhance the whole business. Chatbots automate customer service through artificial intelligence, leaving the company more time to concentrate on other key business areas. Significant benefits of the method are multiple-languages and good user experiences.
There is a lot of good feedback from the chatbot platform built by Kwork Innovations Ltd, and the chatbot is always tailored to suit your business needs.
You can download our Chatbot white paper here.